1 00:00:00,740 --> 00:00:05,040 (Music) 2 00:00:06,920 --> 00:00:09,240 Brian Norton, LSP Strategic Planner, NASA's Launch Services Program: 3 00:00:09,240 --> 00:00:12,420 Each customer is different. They have different needs. They're looking for different things. 4 00:00:12,420 --> 00:00:13,460 Diana Calero, Mission Manager, NASA's Launch Services Program: 5 00:00:13,460 --> 00:00:16,400 It's really the people that are working together and the team that we form. 6 00:00:17,440 --> 00:00:18,380 Shaqueena Lewis, Contracting Officer Representative, NASA's Launch Services Program: 7 00:00:18,380 --> 00:00:22,400 Customers come to us - typically it's early in the process - and because we've launched 8 00:00:22,400 --> 00:00:27,019 so many missions, we have a lot of historical data that we use. We use that information 9 00:00:27,019 --> 00:00:31,949 and we analyze the data to give them the best cost estimate, knowing their requirements 10 00:00:31,949 --> 00:00:32,689 at the time. 11 00:00:32,920 --> 00:00:34,200 Paul Schallhorn, Chief, Environments and Launch Approval Branch, NASA's Launch Services Program: 12 00:00:34,200 --> 00:00:40,640 LSP's investment in the special studies that we perform are aimed at increasing capabilities 13 00:00:40,640 --> 00:00:46,190 of launch vehicles, better serving our customer, reducing their costs, and improving their 14 00:00:46,190 --> 00:00:47,030 launch opportunities. 15 00:00:47,260 --> 00:00:48,471 Mike Carney, Chief, Flight Analysis Division, NASA's Launch Services Program: 16 00:00:48,480 --> 00:00:53,200 All of the disciplines in the division are involved, forming a mission assurance role 17 00:00:53,210 --> 00:00:56,530 to make sure what we're getting from the launch service provider is correct. 18 00:00:56,530 --> 00:00:58,640 Akash Vangani, Senior Fleet Systems Engineer, NASA's Launch Services Program: 19 00:00:58,640 --> 00:01:03,039 We provide that mission assurance early on. We understand the risks. We mitigate those 20 00:01:03,039 --> 00:01:07,240 risks to the greatest extent possible and we inform our customers. We want them to get 21 00:01:07,240 --> 00:01:11,680 to the launch site, process their satellite, get on top of the vehicle and launch successfully. 22 00:01:11,680 --> 00:01:17,180 NASA Launch Commentator: Main engine start, ignition and liftoff of the Atlas V with MAVEN. 23 00:01:17,380 --> 00:01:19,020 David Mitchell, MAVEN Project Manager, NASA's Goddard Space Flight Center: 24 00:01:19,020 --> 00:01:23,799 Well, the great thing about working with KSC LSP is, as a project manager or a mission 25 00:01:23,799 --> 00:01:29,140 manager on a spacecraft, you can work with a community down there that is well-versed 26 00:01:29,140 --> 00:01:35,659 in all the opportunities matching with other organizations, launch service providers, work 27 00:01:35,660 --> 00:01:39,200 from really the beginning to find a good match for your mission. 28 00:01:45,680 --> 00:01:47,899 Mitchell: In a case of one of my missions I worked, 29 00:01:47,899 --> 00:01:55,130 it was what they call a turn-key with an industry partner. So you are working more directly 30 00:01:55,130 --> 00:02:00,860 with industry. For me personally, there's a level of comfort having LSP there with you, 31 00:02:00,860 --> 00:02:06,200 working issues, because in my role as a project manager on the spacecraft side, I'm not the 32 00:02:06,200 --> 00:02:11,569 expert in launch vehicle systems and readiness for launch. So it's always good to have them 33 00:02:11,569 --> 00:02:16,310 there. When you've invested - in the case of MAVEN, I invested eight years of my life 34 00:02:16,310 --> 00:02:22,160 getting to that point of launch day - and to have the professionalism which is KSC LSP, 35 00:02:22,160 --> 00:02:28,890 working with the professionalism of ULA for the Atlas V in this case, it gave me great 36 00:02:28,890 --> 00:02:34,110 comfort that we had the best position to succeed on this mission with those teams aligned together. 37 00:02:34,520 --> 00:02:35,360 Amanda Mitskevich, Program Manager, NASA's Launch Services Program: 38 00:02:35,360 --> 00:02:40,180 The LSP team considers customers more than just customers. We build a relationship over 39 00:02:40,180 --> 00:02:45,080 the many years it takes to integrate a mission on a launch service. And together, we're ensuring 40 00:02:45,080 --> 00:02:46,140 mission success. 41 00:02:46,460 --> 00:02:47,500 NASA Administrator Charles Bolden: This is Charlie Bolden. I just want to take 42 00:02:47,500 --> 00:02:53,760 a moment to say how proud I am to be here with this team. What a great team we have 43 00:02:53,760 --> 00:02:59,420 demonstrated that we are. In twelve days, you know, you all have turned from launching 44 00:02:59,420 --> 00:03:05,620 a TDRS at Cape Canaveral to coming out here and launching LDCM all the way on the other 45 00:03:05,620 --> 00:03:07,500 coast, and that is no small feat. 46 00:03:07,500 --> 00:03:08,440 Suzanne Hilding, Director, NESDIS Office of Projects, Planning and Analysis, NOAA: 47 00:03:08,440 --> 00:03:14,180 For our mission, they selected a new entrant vehicle. And from beginning to end, communication 48 00:03:14,190 --> 00:03:20,120 was outstanding. The mission assurance task was more demanding, I believe, than in a regular 49 00:03:20,120 --> 00:03:26,000 mission, and the adaptability and the flexibility that LSP demonstrated was also quite remarkable. 50 00:03:26,000 --> 00:03:26,560 Mike Freilich, Director, Earth Science Division, NASA's Science Mission Directorate: 51 00:03:26,560 --> 00:03:34,099 This really requires a specific engineering and programmatic expertise that not every 52 00:03:34,099 --> 00:03:40,989 division in the Science Mission Directorate or every directorate at NASA could have. But 53 00:03:40,989 --> 00:03:44,530 LSP has it and they apply it for all of NASA. 54 00:03:44,530 --> 00:03:46,980 Hilding: I don't think there's any other organization 55 00:03:46,980 --> 00:03:53,290 that has the years of experience. They go into the job of providing the launch vehicle 56 00:03:53,290 --> 00:03:57,129 as though it is their satellite that is sitting on top of the launch vehicle. That sense of 57 00:03:57,129 --> 00:04:01,229 ownership, that sense of responsibility and accountability, is tremendous. And that's 58 00:04:01,229 --> 00:04:02,880 what sets them apart. 59 00:04:04,819 --> 00:04:08,259 NASA Launch Commentator: Liftoff of the Falcon 9 rocket with Jason-3. 60 00:04:08,260 --> 00:04:09,160 Sammy Kayali, Deputy Director for the Office of Safety and Mission Success, Jet Propulsion Laboratory: 61 00:04:09,160 --> 00:04:11,080 We had a very good experience with the Launch 62 00:04:11,090 --> 00:04:17,199 Services Program on the Juno mission. It is my advice to involve them early and involve 63 00:04:17,199 --> 00:04:24,020 them often. It's very beneficial to have them by your side. They understand the process, 64 00:04:24,020 --> 00:04:28,190 they understand the technology, they understand the implications, they understand the problems 65 00:04:28,190 --> 00:04:34,240 that arise and can give very good advice and very beneficial advice to help you work your 66 00:04:34,240 --> 00:04:36,520 problems and get you mission success. 67 00:04:36,520 --> 00:04:41,470 NASA Launch Commentator: Liftoff of the Atlas V with Juno on a trek to Jupiter. 68 00:04:41,470 --> 00:04:47,450 Innovative. Transparency. Flexible. Expertise. 69 00:04:47,520 --> 00:04:48,480 Mark Wiese, Acting Chief, Flight Projects Office, NASA's Launch Services Program: 70 00:04:48,480 --> 00:04:50,080 It's what LSP provides. It's what we're made 71 00:04:50,090 --> 00:04:55,360 of. It's how our organization is set up. To make sure we understand every intricate part 72 00:04:55,360 --> 00:05:00,160 about a launch vehicle, and the entire flow of marrying a spacecraft customer with the 73 00:05:00,160 --> 00:05:04,690 right solution to get them to orbit. The universe is vast, and our science community has a lot 74 00:05:04,690 --> 00:05:09,740 left to explore. And that drives us to remain world-class, so we can continue to be Earth's 75 00:05:09,740 --> 00:05:10,940 bridge to space. 76 00:05:10,940 --> 00:05:16,690 NASA Launch Commentator: And liftoff of the Atlas V with Curiosity, seeking clues to the 77 00:05:16,690 --> 00:05:19,300 planetary puzzle about life on Mars. 78 00:05:19,300 --> 00:05:21,780 Mitskevich: There's never really a prouder moment for 79 00:05:21,780 --> 00:05:27,430 the LSP team than to be part of a successful mission for our customers, to see the science 80 00:05:27,430 --> 00:05:32,160 returns, to actually be a part of the launch and part of the excitement that we see with 81 00:05:32,160 --> 00:05:36,949 them. Our success is really intertwined with their success. And as we head towards the 82 00:05:36,949 --> 00:05:41,650 future we're going to continually evolve in order to meet all of their needs and continue 83 00:05:41,650 --> 00:05:43,169 to maximize their success.